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Digi Connect® Family and ConnectPort® TS Family User’s Guide Digi Connect Family Products:Digi Connect SPDigi Connect Wi-SP Digi Connect ME Digi Conn

The Digi Connect® Family10The Digi Connect® FamilyDigi Connect Family products include:Digi Connect SPThe Digi Connect SP (Single Port) device server

Configuration through the web interface100 Retry if the IP address update fails: Retry after: These options specify whether another IP address update

Configuration through the web interface101Paged Device Cloud Connection settings Enable Paged Device Cloud Connection: When enabled and a request is

Configuration through the web interface102Advanced Device Cloud settingsThe default settings for Device Cloud remote management usually work for most

Configuration through the web interface103Server Send Interval: Specifies how frequently the Device Cloud-registered device sends a keep-alive packet

Configuration through the web interface104Manually configure a Device Cloud-registered device to connect to Device CloudTo use Device Management as a

Configuration through the web interface105Managing alarms through Device CloudAll alarms can be sent to Device Cloud for display and management from t

Configuration through the web interface106Two-user model User 1 has a default name of root. This user is also known as the administrative user. User

Configuration through the web interface107Password authenticationBy default, Digi Connect Family devices have password authentication enabled. That me

Configuration through the web interface108Change the password for administrative userTo increase security, change the password for the administrative

Configuration through the web interface109Add usersDigi devices allow multiple users to be defined. For those products, the Users Configuration page s

The Digi Connect® Family11Digi Connect Wi-METhe Digi Connect Wi-ME (Wireless Micro Embedded) is a fully customizable and secure 802.11b wireless devic

Configuration through the web interface110User permissions settingsThe User Permissions page is used to define whether and how users can use services

Configuration through the web interface111User permissions and effectsRestrictions on setting user permissionsA user cannot set another user's pe

Configuration through the web interface112Additional ways to control user accessDisable unused and non-secure network servicesTo further secure the Di

Configuration through the web interface113ApplicationsMost Digi devices support additional configurable applications. For most devices, these applicat

Configuration through the web interface114Digi Developer Community WikiThe Digi Developer Community Wiki is a place to learn about developing solution

Configuration through the web interface115Device ManagementDevice Management allows for device management and access to device data within Device Clou

Configuration through the web interface116Auto-start settingsThe Auto-start Settings page configures Python programs to execute when the Digi device b

Configuration through the web interface117RealPort configurationRealPort software must be installed and configured on each PC that uses the RealPort p

Configuration through the web interface118RealPort configuration settingsApplications > Realport displays a page for configuring the RealPort appli

Configuration through the web interface119Ekahau Client™For Digi devices with Wi-Fi capability, clicking Ekahau Client displays a page for configuring

The Digi Connect® Family12Digi Connect ES 4/8 SB and Digi Connect 4/8 SB with SwitchThe Digi Connect ES is a high performance high-reliability serial-

Configuration through the web interface120Ekahau Client configuration settings include: Enable Ekahau Positioning Engine Client™: Enables or disables

Configuration through the web interface121Industrial Automation/Modbus Bridge Industrial Automation is supported in these Digi devices: Digi Connect S

Alternative configuration options for Digi Connect Wi-SP122Alternative configuration options for Digi Connect Wi-SPIf configuring the Digi Connect Wi-

Alternative configuration options for Digi Connect Wi-SP1235 Select COM1 and click OK.6 Set the port settings to 9600, 8, None, 1, None (default setti

Alternative configuration options for Digi Connect Wi-SP1248 Use the set wlan command to configure wireless network settings. This command is describe

Configuration through the Java applet interface125Configuration through the Java applet interfaceA Java applet interface is available as an alternativ

Configuration through the Java applet interface126The Home pageWhen the Java applet interface for a Digi device is opened, the Home page is displayed.

Configuration through the Java applet interface127Saving, canceling, and refreshing configuration settingsThe configuration screens in the Java applet

Configuration through the Java applet interface128Network settingsTo configure network settings, click the Network link. Network settings are organize

Configuration through the Java applet interface129AlarmsTo configure alarms in the Java Applet interface, go to Management > Alarms. The checkbox a

Features13FeaturesThis is an overview of key features in Digi devices. Firmware features are covered in more detail in the next three chapters. Hardwa

Configuration through the command line130Configuration through the command lineConfiguring a Digi devicethrough the command-line interface consists of

Configuration through the command line131Examples of configuration commandsHere are some examples of commands used to configure Digi device. This set

Configuration through the command line132RTS toggle set rtstoggleSNMP set snmpTelnet control commands: send Telnet control command to last active Teln

Configuration through Simple Network Management Protocol (SNMP)133Configuration through Simple Network Management Protocol (SNMP)Configuring Digi devi

134Monitoring and managementCHAPTER 4The port, device, system, and network activities of Digi devices can be monitored from a variety of interfaces. C

Monitoring capabilities from Device Management135Monitoring capabilities from Device ManagementDigi devices can be monitored and managed from Device M

Monitoring capabilities in the web and Java applet interfaces136Monitoring capabilities in the web and Java applet interfacesSeveral device monitoring

Monitoring capabilities in the web and Java applet interfaces137General system informationModelThe model of the Digi device. MAC AddressA unique netwo

Monitoring capabilities in the web and Java applet interfaces138Serial port informationThe Serial page of System Information lists the serial ports th

Monitoring capabilities in the web and Java applet interfaces139Serial statisticsDisplays data counters and error tracking that will help determine th

Features14IP protocol supportAll Digi devices include a Robust on-board TCP/IP stack with a built-in web server. Supported protocols include, unless o

Monitoring capabilities in the web and Java applet interfaces140Network statisticsNetwork statistics provide details about network and protocol activi

Monitoring capabilities in the web and Java applet interfaces141IP StatisticsDatagrams ReceivedDatagrams ForwardedNumber of datagrams received or forw

Monitoring capabilities in the web and Java applet interfaces142UDP statisticsDatagrams ReceivedDatagrams SentNumber of datagrams received or sent. Ba

Monitoring capabilities in the web and Java applet interfaces143WiFi LAN statisticsThe WiFi LAN Statistics section displays more detailed wireless sta

Monitoring capabilities in the web and Java applet interfaces144Device Cloud statusThis section is used to view connection status for the Device Cloud

Monitoring capabilities in the web and Java applet interfaces145Manage connections and servicesThe Management menu is for viewing and managing connect

Monitoring capabilities in the web and Java applet interfaces146Event loggingManagement > Event Logging displays the event log for the Digi device.

Monitoring capabilities from the command line147Monitoring capabilities from the command lineThere are several commands for monitoring Digi devices an

Monitoring capabilities from the command line148info commandsinfo commands displays statistical information about a device over time. The statistics d

Monitoring capabilities from the command line149showThe show commands display current settings in a device.Commands for managing connections and sessi

Features15Serial data communication over TCP and UDPDigi devices support serial data communication over TCP and UDP. Key features include: Serial dat

Monitoring Capabilities from SNMP150Monitoring Capabilities from SNMPDevice monitoring capabilities from SNMP include, among other things: Network st

Administration from the web interface151Device administrationCHAPTER 5This chapter discusses the administration tasks that need to be performed on Dig

Administration from the web interface152File managementThe File Management page of the web interface uploads custom files to a Digi device, such as th

Administration from the web interface153Backup/restore device configurationsOnce a Digi device is configured, backing up the configuration settings is

Administration from the web interface154Update firmware and Boot/POST CodeThe firmware and/or boot/POST code for a Digi device can be updated from a f

Administration from the web interface155Restore a device configuration to factory defaultsThere are several ways to reset the device configuration of

Administration from the web interface156Using the Reset buttonIf the Digi device cannot be accessed from the web interface, the configuration can be r

Administration from the web interface1573 Hold the Reset button down gently with a non-conductive, small diameter tool (such as wood or plastic) with

Administration from the web interface158Display system informationSystem information displays the model, MAC address, firmware version, boot version,

Administration from the Java applet interface159Administration from the Java applet interfaceIn the Java applet device interface, administration tasks

Features16Simple Network Management Protocol (SNMP)Simple Network Management Protocol (SNMP) is a protocol for managing and monitoring network devices

Administration from the Java applet interface160Restore device configuration to factory defaultsThere are two ways to restore the device configuration

Administration from the command-line interface161Administration from the command-line interfaceAdministrative tasks for Digi devices can also be perfo

Latency Tuning162Latency TuningCHAPTER 6What is Latency?This section discusses latency and a recommended process for defining and addressing latency i

Latency Tuning163Step 1: Determine the characteristics of your applicationConsider your application in terms of traffic pattern and amount of traffic

Latency Tuning164Step 4: Optimize the network and transport layersDepending on the results produced in steps 1, 2, and 3, optimize the network and tra

Latency Tuning165Command options for optimizing network and transport layersA major contributor to latency for the network and transport layers is unn

Latency Tuning166Considerations for using latency-related command optionsThere are several considerations for using these latency-related command opti

Hardware specifications167Specifications and certificationsCHAPTER 7This chapter provides hardware specifications, additional feature detail, and regu

Hardware specifications168Digi Connect ES specificationsSpecification ValueEnvironmental Ambient temperature 32 to 130 F (0 to 55 C)Relative humidity

Hardware specifications169RJ-45 PinoutPin assignments for the RJ-45 connector on the ConnectPort ES are as follows:Pin NumberEIA-232 Signal01 RI02 DSR

Features17Point-to-Point Protocol (PPP)The Point-to-Point Protocol (PPP) transports multi-protocol packets over point-to-point links. PPP encapsulates

Hardware specifications170ConnectPort TS 8 specificationsSpecification ValueEnvironmental Ambient temperature 32 to 140F (0 to 60C)Relative humidity 5

Hardware specifications171ConnectPort TS 16 specificationsSpecification ValueEnvironmental Ambient temperature 32 to 131F (0 to 55C) Relative humidity

Hardware specifications172ConnectPort TS 4x4 and ConnectPort TS 4x2 specificationsSpecification ValueEnvironmental Operating temperature 32 to 140F (0

Wireless networking features173Wireless networking featuresThe following table shows key wireless-networking features that can be configured in Wi-Fi-

Wireless networking features174Wireless feature DescriptionNetwork Key A shared key (ASCII or Hexadecimal) to be used for WEP or WPA-PSK. Username A u

Regulatory information and certifications175Regulatory information and certificationsRF exposure statementDigi Connect Wi-SP, Digi Connect Wi-EM, and

Regulatory information and certifications176Modifications (FCC 15.21) Changes or modifications to this equipment not expressly approved by Digi may vo

Regulatory information and certifications177Industry Canada (IC) certificationsThis digital apparatus does not exceed the Class A limits for radio noi

Regulatory information and certifications178International EMC (Electromagnetic Emissions/Immunity/Safety) standardsThese products comply with the requ

Troubleshooting Resources179TroubleshootingCHAPTER 8This chapter provides information on resources and processes available for troubleshooting your Di

Features18RealPort softwareDigi devices use the patented RealPort COM/TTY port redirection for Microsoft Windows, UNIX, and Linux environments. RealPo

System status LEDs180System status LEDsDigi devices have several LEDs that indicate system status, link integrity, and link activity. Digi Connect Fam

System status LEDs181Digi Connect Wi-SPDigi Connect Wi-SP has three LEDs: Wi-Fi Link and Wi-Fi Activity, which are connected directly to the hardware;

System status LEDs182Digi Connect METhe Digi Connect ME module has two LEDs that are located near the upper corners of the Ethernet port (see the foll

System status LEDs183Digi Connect Wi-MEWi-Fi Activity Status LEDWi-Fi Link Status LEDLED/button Color and Light PatternDescriptionWi-Fi Link Status LE

System status LEDs184Digi Connect EM and Digi Connect Wi-EMDigi Connect EM and Digi Connect Wi-EM modules provide two hardware options for LEDs, with

System status LEDs185.LED BehaviorsLED PinHeaderEMIntegration KitDigi Connect EMIntegration KitDigi Connect Wi-EMDevelopmentKitTop left(green)1 (+)3(-

System status LEDs186Digi Connect ES 4/8 SB and Digi Connect 4/8 SB with SwitchOff On250V F1A50 - 60 Hz, 0.2 A MAX100-240V1 - Fuse2 - On/Off switc

System status LEDs187LED/button Color and Light PatternDescriptionEthernet Uplink LEDSolid green Ethernet Uplink connection is up but no traffic is on

System status LEDs188ConnectPort TS Family ProductsConnectPort TS 4x2 and ConnectPort TS 4x4ConnectPort TS 4x2 - Back ConnectPort TS 4x4 - Back Status

System status LEDs189LED/button Color and Light PatternDescriptionPower LED Solid Green Power is applied.Status LED Green Blinks during product initia

Features19AlarmsDigi devices can be configured to issue alarms, in the form of email message or SNMP traps, when certain device events occur. These ev

System status LEDs190ConnectPort TS WPower LED Status LEDWi-Fi Link LEDWi-Fi Signal Strength LEDsWi-FiActivity LEDReset button on side panelConnectPor

System status LEDs191LED/button Color and Light PatternDescriptionPower LED Solid Green Power is applied.Status LED Green Blinks during product initia

System status LEDs192ConnectPort TS 8 and ConnectPort TS 8 MEIConnectPort TS 8 and ConnectPort TS 8 MEI - Front PanelPower LEDFuse Good LEDDiag (syste

System status LEDs193LED/button Color and Light PatternDescriptionPower LED Solid Green Power is applied.Fuse Good LEDSolid Green Power is applied and

System status LEDs194ConnectPort TS 16ConnectPort TS 16- Front PanelConnectPort TS 16- Back PanelPower LEDDiag (system status) LEDReset buttonSerial P

System status LEDs195LED/button Color and Light PatternDescriptionPower LED Solid Green Power is applied.Diag LED Amber Blinks during product initiali

2©Digi International Inc. 2014. All Rights Reserved.The Digi logo, Digi Connect, Device Cloud, ConnectPort, Digi SureLink, Digi Dialserv, NetSilicon,

Features20Security features in Digi devicesSecure access and authentication One password, one permission level. Passwords can be issued to device us

Features21SNMP securitySNMP “set” commands can be disabled to make use of SNMP read-only. Changing public and private community names is recommended t

Supported connections and data paths in Digi devices22Supported connections and data paths in Digi devicesDigi devices allow for several kinds of conn

Supported connections and data paths in Digi devices23Network services associated with serial ports in general RealPort: A single TCP connection mana

Supported connections and data paths in Digi devices24Network/serial clientsA network/serial client connection is one in which a Digi device initiates

Interfaces for configuring, monitoring, and administering Digi devices25Interfaces for configuring, monitoring, and administering Digi devices There a

Interfaces for configuring, monitoring, and administering Digi devices26Configuration interfacesSeveral interfaces are available for configuring Digi

Interfaces for configuring, monitoring, and administering Digi devices27For most users, the Digi Device Setup Wizard interface provides adequate devic

Interfaces for configuring, monitoring, and administering Digi devices28Digi Device Discovery utilityThe Digi Device Discovery utility locates Digi de

Interfaces for configuring, monitoring, and administering Digi devices29Device Management™ interfaceDevice Management is a software-as-a-service, deli

Contents3ContentsContents...

Interfaces for configuring, monitoring, and administering Digi devices30With Device Management, management of large populations of devices is made eas

Interfaces for configuring, monitoring, and administering Digi devices31Web interfaceA web interface is provided as an easy way to configure and monit

Interfaces for configuring, monitoring, and administering Digi devices32Java applet interfaceAn alternative configuration interface is provided with D

Interfaces for configuring, monitoring, and administering Digi devices33The Java applet can also be used as a basis for further interface development.

Interfaces for configuring, monitoring, and administering Digi devices34Command-line interfaceDigi devices can be configured by issuing commands from

Interfaces for configuring, monitoring, and administering Digi devices35Simple Network Management Protocol (SNMP)Simple Network Management Protocol (S

Interfaces for configuring, monitoring, and administering Digi devices36Monitoring capabilities and interfacesMonitoring Digi devices includes such ta

Interfaces for configuring, monitoring, and administering Digi devices37Device administrationPeriodically, administrative tasks need to be performed o

38HardwareCHAPTER 2This section details requirements and recommendations for installing ConnectPort TS Family products. See also "Specifications

Rack mounting (ConnectPort TS 16 only)39Rack mounting (ConnectPort TS 16 only)ConnectPort TS 16 models can be optionally mounted to a rack, available

Contents4Device Management™ interface...

Rack mounting (ConnectPort TS 16 only)40Safety and installation considerationsPhysical location and spacing Install equipment in Restricted Access Ar

41ConfigurationCHAPTER 3This chapter describes how to configure a Digi device. It covers these topics:  "IP address assignment" on page 42

IP address assignment42IP address assignmentDefault IP address and DHCP settingsAll products that have a cellular (WAN) interface ship with static IP

IP address assignment43Assign an IP address using the Digi Device Setup WizardThe Digi Device Setup Wizard is included on the Software and Documentati

IP address assignment44Configure an IP address using Auto-IPThe standard protocol Automatic Private IP Addressing (APIPA or Auto-IP) automatically ass

Configuration through Device Management45Configuration through Device ManagementDevice Management is an on-demand service. After creating a Device Clo

Configuration through the Digi Device Setup Wizard46Configuration through the Digi Device Setup WizardThe Digi Device Setup Wizard configures Digi dev

Configuration through the Digi Device Setup Wizard47Verify configuration settingsOn the Verify Configuration screen, clicking Next shows the configura

Configuration through the web interface48Configuration through the web interfaceOpen the web interfaceTo open the web interface, either enter the Digi

Configuration through the web interface49If using the Software and Documentation CD, follow these steps:1 On the main page Software and Documentation

Contents5Configuration through the Java applet interface ...

Configuration through the web interface50Discover devicesFrom the start menu, select Start > Programs > Digi Connect > Digi Device Discovery.

Configuration through the web interface51Organization of the web interfaceThe Home pageWhen the web interface is opened, the Home page is displayed. H

Configuration through the web interface52Configuration pagesThe choices under Configuration in the menu display pages for configuring settings for var

Configuration through the web interface53Change the IP address from the web interface, as neededNormally, IP addresses are assigned to Digi devices ei

Configuration through the web interface54Network configuration settingsThe Network configuration pages include: Ethernet IP settings: For viewing IP

Configuration through the web interface55Alternatives for configuring network communicationsThere are three ways a Digi device can be configured on th

Configuration through the web interface56Ethernet IP settingsor Ethernet Switch IP SettingsEthernet Uplink IP Settings (for Digi Connect ES 4/8 SB wit

Configuration through the web interface57Ethernet IP Settings (for Digi Connect ES 4/8 SB with Switch only)This section describes configuring and depl

Configuration through the web interface58Assuming the network topology just described, here are the steps for configuring the Ethernet interfaces of e

Configuration through the web interface59Deploy the Digi Connect ES 4/8 SB with SwitchTo deploy the Digi Connect ES 4/8 SB with Switch after network c

Contents6Reboot the Digi device ...

Configuration through the web interface60WiFi IP settingsThe WiFi IP settings configure how the IP address of a Wi-Fi-enabled Digi device is obtained.

Configuration through the web interface61WiFi security settingsThe WiFi security settings specify the wireless security settings that the wireless net

Configuration through the web interface62 Data Encryption: Multiple encryption methods can be selected. –Use any available encryption method: enables

Configuration through the web interface63WiFi 802.1x authentication settingsThese settings are not required based on the current Wi-Fi authentication

Configuration through the web interface64Network services settingsThe Network Services page shows a set of common network services that are available

Configuration through the web interface65Service Services providedDefault networkport numberDevice Discovery, also known as Advanced Digi Discovery Pr

Configuration through the web interface66Telnet Server Allows users an interactive Telnet session to the Digi device’s command-line interface. If disa

Configuration through the web interface67 IP filtering settingsYou can better restrict your device on the network by only allowing certain devices or

Configuration through the web interface68IP forwarding settingsWhen a Digi device acts as a router and communicates on both a private and public netwo

Configuration through the web interface69– Enable DMZ Forwarding to this IP address: DMZ Forwarding allows you to specify a single host (DMZ Server) o

Purpose7About this guidePurposeThis guide describes and shows how to configure, monitor, and administer Digi devices.AudienceThis guide is intended fo

Configuration through the web interface70– Forward TCP/UDP/FTP connections from external networks to the following internal devices: Specifies a list

Configuration through the web interface71Socket tunnel settingsA Socket Tunnel can be used to connect two network devices: one on the Digi device’s lo

Configuration through the web interface72Advanced network settingsThe Advanced Network Settings are used to further define the network interface. Thes

Configuration through the web interface73Ethernet Interface Speed: The Ethernet speed the Digi device uses on the Ethernet network.– 10: The device o

Configuration through the web interface74Serial port settingsThe Serial Port Configuration page is used to establish a port profile for the serial por

Configuration through the web interface75RealPort profileThe RealPort profile maps a COM or TTY port to a serial port. This profile configures a Digi

Configuration through the web interface76TCP Sockets profileThe TCP Sockets profile allows serial devices to communicate over a TCP network. The TCP S

Configuration through the web interface77UDP Sockets profileThe UDP Sockets profile allows serial devices to communicate using UDP. The UDP Server con

Configuration through the web interface78Modem Emulation profileThe Modem Emulation profile allows a Digi device to sends and receive modem responses

Configuration through the web interface79Basic serial settingsAfter selecting a port profile, the profile settings are displayed. Choose the appropria

Digi contact information8 Integration documentation: For customers who purchase the Digi Connect Integration Kit for product customization, the Integ

Configuration through the web interface80Advanced serial settingsThe advanced serial settings further define the serial interface, including whether p

Configuration through the web interface81TCP settingsThe TCP Settings are displayed only when the current serial port is configured with the TCP Socke

Configuration through the web interface82 Close connection after the following number of idle seconds: Enable to close an idle connection. Use the Ti

Configuration through the web interface83GPIO pinsAll Digi Connect Family devices except Digi Connect SP and Digi Connect Wi-SP have several General P

Configuration through the web interface84 Out: Allows output of GPIO signals. The GPIO pin is used for user-defined signal output from the Digi devic

Configuration through the web interface85AlarmsThe Alarms page is for configuring device alarms and displaying alarm settings. Device alarms are used

Configuration through the web interface86Alarm conditionsThe Alarm Conditions part of the Alarms page shows a list of all of the alarms. Up to 32 alar

Configuration through the web interface87Alarm configurationTo configure an alarm, click on it. The configuration page for individual alarms has two s

Configuration through the web interface88Alarm destinationsAlarm Destinations defines how alarm notifications are sent, either as an email message or

Configuration through the web interface89System settingsThe System Configuration page configures device identity and description information, date and

Important Safety Information9IntroductionCHAPTER 1This chapter introduces Digi devices and their product families, types of connections and data paths

Configuration through the web interface90Date and Time settingsThe Date and Time settings set the Coordinated Universal Time (UTC) and/or system time

Configuration through the web interface91Time Source SettingsThe time source settings configure access to up to five external time sources that can be

Configuration through the web interface92Time Source Global SettingsThe Time Source Global settings configures global settings that control time sourc

Configuration through the web interface93Simple Network Management Protocol (SNMP)Simple Network Management Protocol (SNMP) is a protocol that can be

Configuration through the web interface94Supported Digi enterprise MIBsDigi devices support these Digi enterprise MIBs:Name Location DescriptionDigi C

Configuration through the web interface95Supported SNMP trapsSNMP traps can be enabled or disabled. Supported traps include: Authentication failure

Configuration through the web interface96SNMP Configuration settings: Enable Simple Network Management Protocol (SNMP): This checkbox enables or disa

Configuration through the web interface97Device Cloud settingsNote In this discussion:–The term Device Cloud refers to the Etherios machine-to-machine

Configuration through the web interface98Connection settingsThe Connection settings configure how the Device Cloud-registered device connects to Devic

Configuration through the web interface99A timed connection is another form of a device-initiated connection. For a timed connection, the Device Cloud